Aplitop products and services are designed to obtain full customer satisfaction. Our experience in a wide range of surveying projects provides us with firsthand knowledge of our user´s needs, both in the field and in the office, they are constantly updated with their suggestions. This is a fundamental aspect of our program design process, ensuring that they are practical and easy to use.
We are leaders in the application of the last technologies to the Surveying and Civil Engineering sectors and have worldwide collaboration agreements and contacts with leading surveying equipment manufactures and CAD systems. Our Research and Development agreements with several universities and major construction firms guarantee our technical know-how and innovation capacity, creating customized programs for special cases.
The quality and response capacity of our technical support team and the documentation available on our website ensures the solutions required to make the most of all our products´ features.
Our distribution network, comprising suppliers of surveying instruments and CAD solutions, is an essential part of our marketing policy and we guarantee full technical support and respect for their customers.
Our staff is a multi disciplinary team, which is composed among others by Information Technology and Telecommunications Engineers, Surveying professionals and administration and support employees. As an essential part of the company, we intend they receive all the training need to perform their jobs, in addition to supplying them with all technological resources needs.
The managers design yearly targets for continuous improvement, and legal requirements are frequently checked. The degree of automation and efficiency of our internal processes, enhanced by the implantation of the ISO 9001 Quality Management System, ensure a high quality/price ratio of our products and services.
All these factors are designed to help us earn the trust and loyalty of both our customers and distributors.
Aplitop is aware of the importance of the environment as a factor of well-being and progress in today's society. That is why the Management establishes a QMS, as established by the UNE-EN ISO 9001 standard.
This Policy must serve as a reference for the development of the SGC, and it will be disseminated and accepted both internally and by all the people who work on behalf of APLITOP.
UNE-EN ISO 9001 standard