Maintenance Agreement
Advantages. Summary Table
Office Software
| Description | With Maintenance | Without Maintenance |
|---|---|---|
| Usual response time for queries and issues | 1 business day | Undetermined |
| Technical support by email | ||
| Technical support by web | ||
| Access to videos and technical notes | ||
| Technical support by chat and remote control | (1) | |
| Timely information on improvements and bug fixes | ||
| Free updates | ||
| Free updates for new CAD versions | ||
| Implementation of new file formats | (2) | |
| Preferential attention for submitting suggestions | (3) |
Notes:
- (1) Only when an appointment has been arranged with the support technicians.
- (2) Only if enough technical information is available and considered of interest to users.
- (3) Does not imply implementation commitment.
We can help you
If you have any specific questions about your needs, or if you already have it clear and want to buy the application, do not hesitate. Contact us and we will be happy to assist you.
European Regional Development Fund.
APLITOP, S.L. has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during the year 2019-2020. For this, it has had the support of the XPANDE DIGITAL Program of the Malaga Chamber of Commerce.