Maintenance Agreement

Advantages. Summary Table

Office Software

Description With Maintenance Without Maintenance
Usual response time for queries and issues 1 business day Undetermined
Technical support by email
Technical support by web
Access to videos and technical notes
Technical support by chat and remote control (1)  
Timely information on improvements and bug fixes  
Free updates  
Free updates for new CAD versions  
Implementation of new file formats (2)  
Preferential attention for submitting suggestions (3)  
Notes:
  • (1) Only when an appointment has been arranged with the support technicians.
  • (2) Only if enough technical information is available and considered of interest to users.
  • (3) Does not imply implementation commitment.

We can help you

If you have any specific questions about your needs, or if you already have it clear and want to buy the application, do not hesitate. Contact us and we will be happy to assist you.

Can we help you?